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English Can't receive recovery email


New member
I forgot my password, I go to 'forgot password' and tried to retrieve it.
I use gmail for my mailbox, will this be a problem? even I check my spam/junk folder all day long but nothing received.
I tried to test the new account and then use it to retrieve the password. Still haven't received the letter.
I clicked the support link on the homepage and went to Facebook to respond to the problem, and no one responded to me.
What should I do to successfully retrieve my account?
Please tell me, thank you.


Active member